Development Programmes
The focus of each of our development programmes is to assist organisations as they seek to build the mindsets and skills in their leaders, to enable them to be enduringly successful in the global market place.
We bridge the gap between training and results using the following approaches:
- Each programme is tailored to the specific organisational context
- Each programme is values-based, starting with character, before moving to skill development
- Each programme revolves around the application of an easily implementable system
- Each programme is experiential – 2/3 of the time in each programme is given over to active learning and practice
Our premier programme, The World-Class Leader™, is the most implementable Leadership Development Programme available. Our nine module programme, covering nine core leadership competencies, has been developed from the best leadership thinking and research of recent decades. It enables transformational change in the leadership process, creating powerful and impacted leaders. The programme has three key themes; Personal Leadership, Team Leadership and Organisational Leadership.
In addition to The World-Class Leader™, we facilitate a wide range of one and two day development programmes, the most popular of which are shown below:
Leadership

Learning to be a Leader
Learning to be a Leader
When they first take on a people management most managers feel that they have been ‘thrown in the deep end’, without the basic tools to survive, let alone thrive. This two-day programme gives confidence to new managers by preparing them to understand their role and equipping them with the ability to:
- Engage people
- Connect with people
- Empower people to perform

Servant Leadership
Servant Leadership
Servant leadership has become one of the most practiced leadership styles in the world. This millennia-old concept focuses on leaders supporting and encouraging their team members’ development, in order to maximise their motivation, work capacity, and potential.
This one-day programme looks at the principles of servant leadership and considers how these can be applied in real life situations. A special focus will be given to the workplace practice of three of the defining attributes of servant leadership: integrity, humility and empathy.

Building Great Teams
Building Great Teams
All teams go through four predictable stages of forming, storming, norming, and performing (Tuckman 1965). Whilst this model is helpful, it doesn’t help leaders understand what they should do at each stage. This two-day programme equips leaders to recognise each stage and respond with the appropriate intervention to push their team to the next level of high performance:
- Forming: Recruit the right people
- Storming: Build trust and ownership
- Norming: Empower and engage individuals
- Performing: Drive to excellence through coaching

The Missing Mindset
The Missing Mindset
All long-term influence is a product of trust. Trust is the product of a service mindset, expressed in authentic authority, relational warmth, and presence. This training focuses less on the tips and tricks of executive presence. Instead it focuses on what the best in the world do to become “the best in the world”. This includes practical ways to deal with:
- How to not be intimidated by a CXO
- How to listen empathetically
- How to increase your authority
- How to harness the power of presence

Creating a Coaching Culture
Creating a Coaching Culture
This one-day advanced programme is designed for leaders at a middle and senior level, enabling them to see how adopting a coaching approach to leadership has the ability to significantly accelerate high levels of performance in their organisation and imparting the skills to effectively deploy this approach across the organisation. The programme is divided into three main parts:
- The goal of a coaching approach to leadership: A culture of trust and ownership
- Foundational skills required for success: active listening, powerful questioning, space for dialogue
- The coaching process: 4 steps to success

Strategic Planning
Strategic Planning
Most strategic plans fail for the same four reasons:
- Lack of a systems perspective
- Lack of a focus on a shared strategic principle
- Lack of empowerment due to unclear decisions
- Lack of feedback loops due to fuzzy goals
Thankfully, these skills can be taught. The focus of this one-day programme is to equip leaders to facilitate the strategic planning process within their own organisation and teams.
DownloadPersonal Development

Understanding Personality
Understanding Personality
We are all aware that our personality has a great influence on the things we like and dislike as well as the people we naturally gravitate to and those we struggle to connect with. Using the MBTI personality assessment, this one-day programme leads participants on a journey of discovery about their personality. This journey will include:
- Learning how their own personality preferences affect the way they think and behave
- Reflecting on the likely strengths and limitations of their personality preferences
- Growing in their respect of those with different personality preferences
- Understanding how to work more effectively with their colleagues

Credible Communication
Credible Communication
Research shows that when it comes to communication, the way we feel about others is more important than how we deal with them in building positive relationships. So while this
Interactive two-day programme covers all the fundamental communication skills (e.g. speaking, writing, active listing, cross cultural communication etc.), it builds from the foundation of the way we think about others, the respect we show to them and the desire to build ‘win-win outcomes’.
Participants learn that all exceptional communicators start by asking themselves, “How can I communicate to best serve the needs of others.”
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Mindsets for Success
Mindsets for Success
The concept of “The Learning Organisation? has been popular since the 1990s. However, most organisations have struggled to truly become learning organisations because they have not been able to integrate the five growth mindsets:
- >The Cathedral Mindset: Seeing the big picture + Becoming a systems thinker
- The Learning Mindset: Overcoming restricting mental models + Becoming a life-long learner
- The Creativity Mindset: Cultivating a dreaming disposition + Transforming Tools
- The Efficiency Mindset: Spotting inherent inefficiencies + Inspiring ownership
- The Sharing Mindset: The wisdom of teams + Cultivating collaboration
This two-day, paradigm breaking programme has proved its ability to shift personal and organisational mindsets, in order to overcome limiting mental models and accelerate creativity, learning, efficiency, and teamwork.
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Influencing Skills
Influencing Skills
Influencing skills such as persuasion and inspiration are seldom taught but are always used. This two-day programme teaches participants how to increase their influence, from anywhere in the organisation. Our focus is to add value to the individual, team, and the whole organisation through a character-first, skill-centred approach. Participants learn to:
- Identify character gaps which currently undermine
- Construct and deconstruct any argument
- Use psychology to increase 'buy in'
- Appeal to shared values to inspire action
- Mentor others to multiply their influence and value throughout the organisation

Compelling Presentations
Compelling Presentations
Most presentation skills workshops teach techniques, not transformation. They teach PowerPoint, practice, and public speaking. That’s good, but not enough. At the core, great presenters do one thing: they serve the audience. They do this by applying the five principles of compelling presentations:
- Know your audience
- Choose your big idea
- Create contrast
- Point to action
- Polish the medium
This two-day, advanced programme enables participants to shift from ‘delivering content’ to ‘meeting the audience’s needs.’
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Win Win Negotiation Skills
Many workshops teach negotiation as a series of power tactics used to get what you want. While these skills are important, ultimately they can undermine trust and long-term relationships. What is more important is to learn the skills required to create win-win relationships. In order to do this, it is necessary to first cultivate a win-win mindset, be sensitised to power tactics, and learn how to steer any negotiation towards the three steps of collaborative negotiation:
- Focus on interests, not positions
- Invent options for mutual gain
- Insist on objective criteria
This two-day programme equips participants for negotiations in their professional and personal lives.
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Four Steps to Conflict Resolution
Four Steps to Conflict Resolution
“Most managers spend 7 days per month resolving conflict!” (Washington Business Journal)
This damning statistic shows how prevalent conflict is in the workplace and how destructive it can be. Our one-day programme enables professionals to resolve conflict proactively and positively.
Most of us seek to manage conflict without ever really feeling able to properly resolve it. Our programme is unique in that it unpacks the one powerful principle of conflict resolution ‘Do to others what you wish they would do to you—first!’ We then use a very simple, useable, four step process which should be used to resolve every conflict.
- Examine your own responsibility first
- Speak against the problem, not the person
- Seek mutual understanding
- Forgive

Mastering the Elements of Change
Mastering the Elements of Change
70% of change programmes fail because they break the five-step process of change management. Successful programmes build change sequentially from a compelling idea to institutionalised systems. The focus of this one-day programme is to equip leaders to successfully lead organisational change by:
- Seeing a compelling REASON (Idea)
- Forming a COALITION (Idea + Team)
- Building COMMITMENT (Idea + Team + Motivation)
- Building CAPACITY (Idea + Team + Motivation + Skills)
- Coordinating REINFORCEMENTS (Idea + Team + Motivation + Skills + Systems)

Effective Time Management
Effective Time Management
For most busy people, the answer to ‘getting it all done’ is not about working harder. It is about working smarter. This one-day programme teaches participants how. There are three secrets to effective time management:
- Admitting that we have too much work and can't possibly do it all.
- Applying Pareto's principle to focus on the most strategic 20% of your tasks that will accomplish 80% of the results.
- Aligning your life and job purpose with your daily life–and then executing your plan.
Drawn from hundreds of the top books and articles in this field, the programme focuses on the core practices of holistic time management, including:
- Understanding the 5 practices of effectiveness
- Applying the 10 practices of efficiency
- Overcoming common time stealers
- Scheduling your day